FAQ

Registration/
Entering Work Information

Q. I accidentally registered the same design twice. Is there a way to cancel one entry?
Submit the details you wish to delete via our Contact Form. The KOKUYO DESIGN AWARD office will delete the details on your behalf.
Q. Can I submit more than one design?
Sure. There are no limits on how many designs you can submit. If you enter more than one design, be sure to register and print/send in an Application Form for each individual entry.
Q. When submitting multiple Works, do I have to submit the same number of registrations?
Only oneregistration needs to be com. After completing yourregistration, you can submit your Work. This is where you can register a multiple number of Workssubmission.
Q. I entered a design, but still haven’t received a Resistration Number notification by email.
Go to the registration website, enter your email address (used to register for this contest) at the “Forgot Password” section at the bottom of the page, and then click the submit button.
If you do not hear back from us, please check your spam folder. You also may have black listed our email server or you submitted an incorrect email address.
White list/approve emails coming from the “@award.kokuyo.co.jp” domain, and try again.
If this still does not resolve the situation, please contact us via our Contact Form.
Q. I don’t live in Japan/I’m not a Japanese citizen. Can I enter from overseas?
Of course. This is an international design contest, after all. We take designs from anyone anywhere in the world. We look forward to receiving yours!
ELIGIBILITY
Q. I entered the contest as part of a group. Can I submit another design as an individual?
Yes! You’ll just need to enter your own unique design as a separate entry.

ABOUT SUBMISSION

Q. Do you accept submissions by post?
No, we do not. Submissions can only be made through our website.
REGISTRATION
Q. For online submissions, you mention that you accept JPEG or PDF formats. Do you accept any other file formats?
Sorry. Entries will only be accepted in JPEG or PDF format.
ABOUT SUBMISSIONS
Q. My file is larger than 5MB. What should I do?
We do not accept attachments larger than 5MB. Save your file at a lower resolution that results in a file of 5MB or less. We do not provide support related to file format conversion, etc.
ABOUT SUBMISSIONS
Q. Can I enter using just a photograph of my Work?
Works that do not include all of the mandatory information on the Presentation Sheet will not be judged. Thank you for your understanding.
ABOUT SUBMISSIONS
Q. This is not qualify a category for a submission.
Please select “Other” as the category.
Q. I accidentally sent the wrong file in my online submission. Can I change the file?
Yes, you may change the file. Login to the registration website and select Edit Registration Details → Edit Work for the file you wish to change. Replace with the correct file, and click the submit button.
REGISTRATION

OTHERS

Q. We have a design that we submitted to a different contest. It didn’t win. Can we modify that design and enter it into the KOKUYO DESIGN AWARD contest?
Sorry. Entries for the KOKUYO DESIGN AWARD can’t have been shown publicly before. We can’t accept any design that has been entered into other competitions.
Q. When will the prizes be awarded?
Notices for Works passing the initial judging stage will be sent out between early and mid to late December 2019. Notices will only be sent to those whose Works passed. Winning Works will be announced at the awards ceremony (scheduled for March 14, 2020) and on our website.
Q. I did not receive a notice about whether my Work passed the initial judging process.
Only those entrants whose Works passed initial judging will be contacted.
Q. When and how will the results be announced?
We expect to pay prize money in April 2020, after the results have been announced.
Q. Will all prize-winning designs be turned into commercial products?
While all prize-winning designs will be considered for commercialization, we cannot guarantee that any or all winning designs will be turned into commercial products.
Q. I didn’t make it to the final round of judging. Can I post my design on social media?
Yes, as long as it is after the finalists have been announced on our website.