GOVERNANCE
KOKUYO GROUP HOTLINE (FOR SUPPLY CHAIN PARTNERS)
The KOKUYO Group has established and is operating a whistleblowing hotline which can be used by our supply chain partners. The purpose of the hotline is to build healthy relationships with our supply chain partners and to achieve mutual sustainable growth.
We ask you to report to us any legal violations or wrongdoing by organizations or individuals in the KOKUYO Group you notice. In this way, we are looking to detect problems early, correct them early and then prevent their recurrence.
Applicable Users
Officers or employees (including contract employees, part-time employees and temporary employees) of Japanese supply chain partners which have entered into a contract with a KOKUYO Group company in Japan
Applicable Report Contents
Legal violations, wrongdoing, violations of the KOKUYO Group Code of Conduct, and acts which may be considered as such, by organizations or individuals in the KOKUYO Group
- *We do not accept reports on matters internal to supply chain partners that are not related to the KOKUYO Group.
- *We accept anonymous reports. However, please tell us the name of the organization or individual causing the problem.
How to Make a Report and Report Flow
Please send your report to the e-mail address below.
kokuyo(at)risk-hotline.com
- *We publish the hotline email address with (at) replacing @ to prevent spam or junk mail. Please replace the (at) with @ when typing the email address.
We contract out this hotline service to Security Protection Network Co., Ltd. (SPN). SPN will not share your name or organization with the KOKUYO Group without your consent. Any investigation or other response necessitated by your report will be carried out in-house by the KOKUYO Group. With your permission, we may need to respond in collaboration with your organization.
When a Report Is Received
- We will not treat whistleblowers or supply chain partners disadvantageously due to making a report.
- In principle, SPN will need to know your name and your organization’s name in order to carry out a thorough investigation and to provide feedback. Notwithstanding, your name or organization or any other personal information will not be shared with the KOKUYO Group without your consent. Please understand that we may not be able to investigate sufficiently or to take appropriate action if you make a report anonymously.
- SPN will not share report content with the KOKUYO Group without your consent. SPN will share your report with us without identifying you if you notify them that you do not wish your name, your organization’s name or any other information to be disclosed . Anyone involved with the operation of the KOKUYO Group Hotline has signed a confidentiality agreement.
- We will not accept reports which slander or libel individuals, false reports and reports based on improper purposes under any circumstances.
- KOKUYO Group will investigate the content of your report when this is deemed necessary. Please provide any materials or data relevant to your report (we may not be able to undertake the necessary investigation if the content of your report is unclear). We may need to investigate in collaboration with your organization.
- In principle, we will not conduct an investigation against your wishes. However, if the contents of your report constitute a serious violation of laws or ordinances, or if it is deemed important by the KOKUYO Group, we may conduct an investigation without obtaining your consent.
- Feedback relating to your report will be addressed only to you. Please do not utilize the content in whole or in part for any other purpose.
