Supply Chain Management

The KOKUYO Group Hotline for
Supply-Chain Partners

We provide a whistleblowing hotline for our supply-chain partners. The purpose of the hotline is to build healthy relationships with our supply-chain partners and to achieve mutual sustainable growth.

Applicable Users

Officers or employees (including contract employees, part-time employees and temporary employees) of Japanese supply chain partners that have entered into a contract with a KOKUYO Group company in Japan

Applicable Report Contents

Actual or potential legal violations, wrongdoings, or violations of the KOKUYO Group Code of Conduct by organizations or individuals in the KOKUYO Group, or concerns about information security

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    We do not accept reports on matters internal to supply chain partners that are not related to the KOKUYO Group.
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    As a rule, we expect the inquirer to name the supply chain partner and individuals in question.
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    We accept anonymous reports. However, please tell us the name of the organization or individual causing the problem.

How to Make a Report and Report Flow

Please send your report to the e-mail address below.

kokuyo〇risk-hotline.com

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    When inputting this address, replace 〇 with @ (we used 〇 here to prevent our email being spammed).

We contract out this hotline service to Security Protection Network Co., Ltd., (SPN). SPN will not share your name or organization or any other personal information with the KOKUYO Group without your consent.Any investigation or other response necessitated by your report will be carried out in-house by the KOKUYO Group.With your permission, we may need to respond in collaboration with your organization.

How to Make a Report and Report Flow

When a Report Is Received

  • We will not treat whistleblowers or supply chain partners disadvantageously due to making a report.
  • In principle, SPN will need to know your name and your organization’s name in order to carry out a thorough investigation and to provide feedback.Notwithstanding, your name or organization or any other personal information will not be shared with the KOKUYO Group without your consent.
  • If you wish to report anonymously, make this clear when making the report.SPN will avoid identifying you as the whistleblower when reporting its findings to the KOKUYO Group Hotline Office.Note that anonymity may in some cases prevent a full investigation or an effective response.
  • We will not accept reports which slander or libel individuals, false reports and reports based on improper purposes under any circumstances.
  • KOKUYO Group will investigate the content of your report when this is deemed necessary.Please provide any materials or data relevant to your report (we may not be able to undertake the necessary investigation if the content of your report is unclear).We may need to investigate in collaboration with your organization.
  • In principle, we will not conduct an investigation against your wishes.However, if the contents of your report constitute a serious violation of laws or ordinances, or if it is deemed important by the KOKUYO Group, we may conduct an investigation without obtaining your consent.
  • SPN will report its findings to you alone.Please do not utilize the content in whole or in part for any other purpose.

Data on Use of Hotline

The ESG databook includes data on the use of the hotline between 2021 and 2025.